Understanding the human factor: the key to information systems implementation in service operations
- Kekale, T.
- Spens, K.
- Phusavat, K.
ISSN: 1753-0830, 1753-0822
Ano de publicación: 2011
Volume: 3
Número: 4
Páxinas: 446-458
Tipo: Artigo
Revista:
International Journal of Services, Economics and Management