2023

1. How to increase company loyalty: using relational variables and sustainable practices to segment the maritime transport sector

   Economic Research-Ekonomska Istrazivanja , Vol. 36, Núm. 2

2. Managing sustainable practices and logistics value to improve customer loyalty: importers vs. freight forwarders

   WMU Journal of Maritime Affairs, Vol. 22, Núm. 4, pp. 479-507