Publications (83) María Fuentes Blasco publications View referenced research data.

2023

  1. Effect of motivations and engagement with eWOM on hotel queries

    Economic Research-Ekonomska Istrazivanja , Vol. 36, Núm. 3

  2. Exploring channel switching in the aftermath of the Covid-19 pandemic: Are shoppers all driven by the same motivations?

    International Journal of Retail and Distribution Management, Vol. 51, Núm. 12, pp. 1656-1676

  3. From communication to customer engagement: Insights from a tourist destination before and during COVID-19

    Handbook of Customer Engagement in Tourism Marketing (Edward Elgar Publishing Ltd.), pp. 291-311

  4. From communication to customer engagement: insights from a tourist destination before and during COVID-19

    Handbook of customer engagement in tourism marketing (Edward Elgar), pp. 291-311

  5. How to increase company loyalty: using relational variables and sustainable practices to segment the maritime transport sector

    Economic Research-Ekonomska Istrazivanja , Vol. 36, Núm. 2

  6. Impact of COVID-19 on tourism customer engagement: A cross-destination comparison

    Handbook of Customer Engagement in Tourism Marketing (Edward Elgar Publishing Ltd.), pp. 261-277

  7. Impact of COVID-19 on tourism customer engagement: a cross-destination comparison

    Handbook of customer engagement in tourism marketing (Edward Elgar), pp. 261-277

  8. Managing relationships between tourism companies and their suppliers: an approach beyond classical variables

    European Research on Management and Business Economics, Vol. 29, Núm. 1, pp. 22-29

  9. Managing sustainable practices and logistics value to improve customer loyalty: importers vs. freight forwarders

    WMU Journal of Maritime Affairs, Vol. 22, Núm. 4, pp. 479-507

  10. Motivations and attitudes towards consulting eWOM when booking accommodation

    Service Business, Vol. 17, Núm. 2, pp. 557-578

  11. Relationship sustainability-store equity across segments of retail customers

    International Journal of Retail and Distribution Management, Vol. 51, Núm. 3, pp. 366-385

2022

  1. Antecedents of online word-of-mouth reviews on hotels

    Journal of Hospitality and Tourism Insights, Vol. 5, Núm. 2, pp. 377-393

  2. Aumento de la lealtad en el transporte marítimo en Panamá con la mirada puesta en el cliente

    Revista Perspectiva Empresarial, Vol. 9, Núm. 2, pp. 24-42

  3. Destination recovery during COVID-19 in an emerging economy: insights from Perú

    European Research on Management and Business Economics, Vol. 28, Núm. 3, pp. 22-30

  4. Extrinsic motivations behind mobile shopping: what drives regular and occasional shoppers?

    International Journal of Retail and Distribution Management, Vol. 50, Núm. 8-9, pp. 962-980