Organización de Empresas y Marketing
Departamento
Universitat de València
Valencia, EspañaPublicaciones en colaboración con investigadores/as de Universitat de València (48)
2023
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Effect of motivations and engagement with eWOM on hotel queries
Economic Research-Ekonomska Istrazivanja , Vol. 36, Núm. 3
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How to increase company loyalty: using relational variables and sustainable practices to segment the maritime transport sector
Economic Research-Ekonomska Istrazivanja , Vol. 36, Núm. 2
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Managing sustainable practices and logistics value to improve customer loyalty: importers vs. freight forwarders
WMU Journal of Maritime Affairs, Vol. 22, Núm. 4, pp. 479-507
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Motivations and attitudes towards consulting eWOM when booking accommodation
Service Business, Vol. 17, Núm. 2, pp. 557-578
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Relationship sustainability-store equity across segments of retail customers
International Journal of Retail and Distribution Management, Vol. 51, Núm. 3, pp. 366-385
2022
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Explaining job satisfaction through the use of work–familybenefits and their impact on the employee’s family context
International Journal of Manpower, Vol. 44, Núm. 9, pp. 20-36
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Analysis of the influence of reputation, identity and image on the country brand
Academia Revista Latinoamericana de Administracion, Vol. 35, Núm. 2, pp. 163-182
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Antecedents of online word-of-mouth reviews on hotels
Journal of Hospitality and Tourism Insights, Vol. 5, Núm. 2, pp. 377-393
2021
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Engaging leaders and work-life balance as enhancers of happiness at work (HAW)
Happiness Management and Social Marketing: A Wave of Sustainability and Creativity (Peter Lang AG), pp. 133-147
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Explaining the boycott behavior: A conceptual model proposal and validation
Journal of Consumer Behaviour, Vol. 20, Núm. 5, pp. 1313-1325
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Segmenting customers according to online word-of-mouth about hotels
Service Business, Vol. 15, Núm. 1, pp. 103-130
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The challenge of increasing employees' well-being and performance: How human resource management practices and engaging leadership work together toward reaching this goal
Human Resource Management, Vol. 60, Núm. 3, pp. 333-347
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Well-being in times of ill-being: how AMO HRM practices improve organizational citizenship behaviour through work-related well-being and service leadership
Employee Relations, Vol. 43, Núm. 4, pp. 911-935
2020
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Marketing capabilities and innovation. How do they affect the financial results of hotels?
Psychology and Marketing, Vol. 37, Núm. 3, pp. 506-518
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¿Cómo varían los efectos de la innovación en el comercio minorista? Un análisis por categoría de producto
Management Letters / Cuadernos de Gestión, Vol. 20, Núm. 2, pp. 97-122
2019
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Effects of value and innovation on brand equity in retailing
Journal of Brand Management, Vol. 26, Núm. 6, pp. 658-674
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From retail innovation and image to loyalty: moderating effects of product type
Service Business, Vol. 13, Núm. 1, pp. 199-224
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How to face a political boycott: the relevance of entrepreneurs’ awareness
International Entrepreneurship and Management Journal, Vol. 15, Núm. 2, pp. 321-339
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Social media communications and festival brand equity: Millennials vs Centennials
Journal of Hospitality and Tourism Management, Vol. 40, pp. 134-144
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The role of ICT, eWOM and guest characteristics in loyalty
Journal of Hospitality and Tourism Technology, Vol. 10, Núm. 2, pp. 153-168