Publicaciones en colaboración con investigadores/as de Universitat de València (48)

2023

  1. Effect of motivations and engagement with eWOM on hotel queries

    Economic Research-Ekonomska Istrazivanja , Vol. 36, Núm. 3

  2. How to increase company loyalty: using relational variables and sustainable practices to segment the maritime transport sector

    Economic Research-Ekonomska Istrazivanja , Vol. 36, Núm. 2

  3. Managing sustainable practices and logistics value to improve customer loyalty: importers vs. freight forwarders

    WMU Journal of Maritime Affairs, Vol. 22, Núm. 4, pp. 479-507

  4. Motivations and attitudes towards consulting eWOM when booking accommodation

    Service Business, Vol. 17, Núm. 2, pp. 557-578

  5. Relationship sustainability-store equity across segments of retail customers

    International Journal of Retail and Distribution Management, Vol. 51, Núm. 3, pp. 366-385

2022

  1. Explaining job satisfaction through the use of work–familybenefits and their impact on the employee’s family context

    International Journal of Manpower, Vol. 44, Núm. 9, pp. 20-36

  2. Analysis of the influence of reputation, identity and image on the country brand

    Academia Revista Latinoamericana de Administracion, Vol. 35, Núm. 2, pp. 163-182

  3. Antecedents of online word-of-mouth reviews on hotels

    Journal of Hospitality and Tourism Insights, Vol. 5, Núm. 2, pp. 377-393

2021

  1. Engaging leaders and work-life balance as enhancers of happiness at work (HAW)

    Happiness Management and Social Marketing: A Wave of Sustainability and Creativity (Peter Lang AG), pp. 133-147

  2. Explaining the boycott behavior: A conceptual model proposal and validation

    Journal of Consumer Behaviour, Vol. 20, Núm. 5, pp. 1313-1325

  3. Segmenting customers according to online word-of-mouth about hotels

    Service Business, Vol. 15, Núm. 1, pp. 103-130

  4. The challenge of increasing employees' well-being and performance: How human resource management practices and engaging leadership work together toward reaching this goal

    Human Resource Management, Vol. 60, Núm. 3, pp. 333-347

  5. Well-being in times of ill-being: how AMO HRM practices improve organizational citizenship behaviour through work-related well-being and service leadership

    Employee Relations, Vol. 43, Núm. 4, pp. 911-935

2020

  1. Marketing capabilities and innovation. How do they affect the financial results of hotels?

    Psychology and Marketing, Vol. 37, Núm. 3, pp. 506-518

  2. ¿Cómo varían los efectos de la innovación en el comercio minorista? Un análisis por categoría de producto

    Management Letters / Cuadernos de Gestión, Vol. 20, Núm. 2, pp. 97-122

2019

  1. Effects of value and innovation on brand equity in retailing

    Journal of Brand Management, Vol. 26, Núm. 6, pp. 658-674

  2. From retail innovation and image to loyalty: moderating effects of product type

    Service Business, Vol. 13, Núm. 1, pp. 199-224

  3. How to face a political boycott: the relevance of entrepreneurs’ awareness

    International Entrepreneurship and Management Journal, Vol. 15, Núm. 2, pp. 321-339

  4. Social media communications and festival brand equity: Millennials vs Centennials

    Journal of Hospitality and Tourism Management, Vol. 40, pp. 134-144

  5. The role of ICT, eWOM and guest characteristics in loyalty

    Journal of Hospitality and Tourism Technology, Vol. 10, Núm. 2, pp. 153-168