Organización de Empresas y Marketing
Departamento
Universidade Do Porto
Oporto, PortugalPublicaciones en colaboración con investigadores/as de Universidade Do Porto (2)
2022
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Theories, constructs, and methodologies to study COVID-19 in the service industries
Service Industries Journal, Vol. 42, Núm. 7-8, pp. 551-582
2020
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Channel Habits and the Development of Successful Customer-Firm Relationships in Services
Journal of Service Research, Vol. 23, Núm. 4, pp. 456-475