Publicaciones en colaboración con investigadores/as de Universidade Do Porto (2)

2022

  1. Theories, constructs, and methodologies to study COVID-19 in the service industries

    Service Industries Journal, Vol. 42, Núm. 7-8, pp. 551-582

2020

  1. Channel Habits and the Development of Successful Customer-Firm Relationships in Services

    Journal of Service Research, Vol. 23, Núm. 4, pp. 456-475