Análisis del comportamiento de queja del consumidoruna investigación exploratoria en el contexto de los restaurantes

  1. Moliner Velázquez, Beatriz
  2. Berenguer Contrí, Gloria
  3. Gil Saura, Irene
  4. Fuentes Blasco, María
Revista:
Investigaciones europeas de dirección y economía de la empresa

ISSN: 1135-2523

Ano de publicación: 2008

Volume: 14

Número: 2

Páxinas: 13-33

Tipo: Artigo

DOI: 10.1016/S1135-2523(12)60021-5 DIALNET GOOGLE SCHOLAR lock_openDialnet editor

Outras publicacións en: Investigaciones europeas de dirección y economía de la empresa

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