La generación de confianza en un contexto de intercambio socialla relación supervisor-supervisado
- García Cruz, Joaquín
- Valle, Ramón
- Bou Llusar, Juan Carlos
ISSN: 1019-6838
Year of publication: 2014
Volume: 23
Issue: 2
Pages: 61-71
Type: Article
More publications in: Revista europea de dirección y economía de la empresa
Abstract
El objetivo de este trabajo consiste en averiguar si habituales factores generadores de confianza en contextos organizativos de intercambio económico actúan de igual forma cuando son aplicados en un contexto de intercambio social. Analizando la relación interpersonal supervisor-supervisado y variables como la justicia distributiva, los valores compartidos, la ruptura del contrato psicológico y el empowerment psicológico sobre una muestra de 519 profesores universitarios, se concluye que si bien la justicia organizativa y los valores contribuyen a generar la confianza del supervisado, la ruptura del contrato psicológico la disminuye. Respecto del empowerment, las dimensiones «significado» y «autodeterminación» funcionan como antecedentes de la confianza, mientras que la «competencia» y el «impacto» muestran relaciones no significativas con la variable dependiente señalada.
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