The alignment of managers' mental models with the balanced scorecard strategy map

  1. GonzálezJ, J.M.H.
  2. Calderón, M.Á.
  3. González, J.L.G.
Journal:
Total Quality Management and Business Excellence

ISSN: 1478-3363 1478-3371

Year of publication: 2012

Volume: 23

Issue: 5-6

Pages: 613-628

Type: Article

DOI: 10.1080/14783363.2012.669546 GOOGLE SCHOLAR