Customer perceptions of politeness as a differentiating element in Spanish restaurants encounters
- Carmona-Lavado, A.
- De La O'Hernández-López, M.
ISSN: 1750-368X
ISBN: 9789004260153
Argitalpen urtea: 2015
Alea: 14
Orrialdeak: 87-112
Mota: Liburuko kapitulua