Percepciones para la intervención social desde la competencia intercultural de profesionales

  1. Fernández Borrero, Manuela-Ángela
  2. Relinque-Medina, Fernando
  3. Martí-García, Susana
Journal:
Alternativas: Cuadernos de Trabajo Social

ISSN: 1133-0473,  1989-9971

Year of publication: 2017

Issue: 24

Pages: 91-118

Type: Article

DOI: 10.14198/ALTERN2017.24.06 DIALNET GOOGLE SCHOLAR lock_openRUA editor

More publications in: Alternativas: Cuadernos de Trabajo Social

Abstract

This work analysizes the responses of professionals to community social services practical cases related to professional intervention in contexts of cultural diversity. We want to know if these responses relate to the characteristics of professional intervention, personal traits and variables such as Intercultural Competence and Intercultural Sensitivity. 253 professionals have participated (psychologists, social workers and community workers). We have conducted variance analysis, measures of associations for contingency tables, correlations and Factorial Correspondence Analysis. The results show that the profession is not related to an appropriate response to the cases. Instead, training on diversity and contact with people of foreign origin has significant associations with appropriately response to certain assumptions. We have obtained a typology of four distinct classes according to responses; two positive classes regarding case resolution and their connection with intercultural competence, and two negative classes.

Bibliographic References

  • American Psychological Association (2010). Ethical Principles of Psychologists and Code of Conduct. United States: American Psychological Association.
  • Asociación Estatal de Educación Social (2004). Código deontológico del educador y la educadora social. Barcelona, España: Asociación Estatal de Educación Social.
  • Balcazar, F. Fabricio, Suarez-Balcazar, M. y Willis, E. (2010). Cultural competence: A review of conceptual frameworks. En Balcazar, Suarez-Balcazar, Taylor-Ritzler and Keys (Eds.), Race, culture, and disability: Rehabilitation science and practice (pp.281-305). Boston, EEUU: Jones & Bartlett.
  • Berry, J. V., Pootinga, Y., Segall, M. y Dasen, P. (2002). Cross-cultural Psychology. Research and applications. New York, EEUU: Cambridge University Press.
  • Cohen, J. (1988). Statistical power analysis for the behavioral sciences. Nueva York, EEUU: Academic Press. https://doi.org/10.1002/bs.3830330104
  • Consejo General del Trabajo Social (2012). El Código Deontológico del Trabajo Social. Madrid, España: Consejo General del Trabajo Social.
  • Dana, R. and Allen, J. (2008). Cultural competency training in a global society. New York, EEUU: Springer. https://doi.org/10.1007/978-0-387-79822-6
  • Domenech-Rodríguez, M. M., Baumann, A. y Schwartz, A. (2011). Cultural Adaptation of an Evidence Based Intervention: From Theory to Practice in a Latino/a Community Context. American Journal Community Psychology, 47, 170–186. https://doi.org/10.1007/s10464-010-9371-4
  • Dumas, J. E., Rollock, D., Prinz, R., Hops, H. y Blechman, E. (1999). Cultural sensitivity: Problems and solutions in applied and preventive intervention. Applied & Preventive Psychology, 8, 175-196. https://doi.org/10.1016/S0962-1849(05)80076-9
  • Garran, A. M. y Werkmeister, L. (2013). Cultural Competence Revisited. Journal of Ethnic & Cultural Diversity in Social Work, 22 (97), 111-121. https://doi.org/10.1080/15313204.2013.785337
  • Geng, C. y Awa, N. (1992). Measuring intercultural effectiveness: An integrative approach. International Journal of Intercultural Relations, 16, 311-328. https://doi.org/10.1016/0147-1767(92)90055-Y
  • Guo-Ming, C. y Starosta, W. (2000). The development and validation of the intercultural sensitivity scale. Human Communication, 3, 1-15.
  • Instituto Nacional de Estadística de España (2013). Población por lugar de nacimiento. Madrid, España: INE. Gobierno de España.
  • International Federation of Social Workers (2004). Statement of ethical principles. Recuperado de http://ifsw.org/policies/statement-of-ethical-principles/
  • International Association of Schools of Social Work (2004). Ethics in social work, statement of principles. Australia: Adelaide. Recuperado de http://www.ifsw.org/f38000032.html
  • Julve, M. y Palomo, B. (2005). La competencia comunicativa intercultural en la prestación de servicios. Glosas didácticas-Revista electrónica internacional, 15, 26- 38.
  • Kohli, H. K., Huber, R. y Faul, A. (2010). Historical and Theoretical Development of Culturally Competent Social Work Practice. Journal of Teaching in Social Work, 30 (3), 252-271. https://doi.org/10.1080/08841233.2010.499091
  • Martínez, M.F., Martínez, J. y Calzado, V. (2006). La Competencia Cultural como referente de la Diversidad Humana en la Prestación de Servicios y la Intervención Social. Intervención Psicosocial, 15(3), 331-350. https://doi.org/10.4321/S1132-05592006000300007
  • Maya, I. (2002). Estrategias de entrenamiento de las habilidades de comunicación intercultural. Portularia, 2, 91-108.
  • National Association of Social Workers (2001). Standards for cultural competence in social work practice. Recuperado de http://www.naswdc.org/ practice/standards/NAswculturalstandards.pdf
  • Skelton, T. y Allen, T. (1999). Culture and global change. London, UK: Routledge.
  • Ungar, M. (2002). Deeper, More Social Ecological Social Work Practice. Social Service Review, 76(3), 480-497. https://doi.org/10.1086/341185
  • Vázquez-Aguado, O., Fernández, M., y Fernández-Borrero, M.A. (2010).Good intercultural practices in social services projects. Journal of Social Service Research, 36(4), 303-320. https://doi.org/10.1080/01488376.2010.493853
  • Vázquez-Aguado, O., Fernández-Borrero, M.A., y Álvarez-Pérez, P. (2014). La aportación de los grados al desarrollo de la sensibilidad y la competencia intercultural. Perspectiva comparada entre Trabajo Social y Psicología. Cuadernos de Trabajo Social, 27(2), 307-317. https://doi.org/10.5209/rev_CUTS.2014.v27.n2.44679
  • Vilá, R. (2005). La Competencia Comunicativa Intercultural. Un estudio en el Primer Ciclo de la E.S.O. Tesis Doctoral. Barcelona, España: Universidad de Barcelona.
  • Wiseman, R. L., Hammer, M. y Nishida, H. (1989). Predictors of intercultural communication competence. International Journal of Intercultural Relations, 13, 349-370. https://doi.org/10.1016/0147-1767(89)90017-5
Data source: Dialnet