Breaking negative consequences of relationship conflicts ant workThe moderating role of work family enrichment and supervisor support

  1. Boz, Marina
  2. Martínez Corts, Inés
  3. Munduate Jaca, Lourdes
Revista:
Revista de psicología del trabajo y de las organizaciones = Journal of work and organizational psychology

ISSN: 1576-5962

Año de publicación: 2009

Volumen: 25

Número: 2

Páginas: 113-121

Tipo: Artículo

DOI: 10.4321/S1576-59622009000200002 DIALNET GOOGLE SCHOLAR lock_openAcceso abierto editor

Otras publicaciones en: Revista de psicología del trabajo y de las organizaciones = Journal of work and organizational psychology

Resumen

Las consecuencias negativas del conflicto de relación en las organizaciones son ampliamente conocidas. Sin embargo, se han llevado a cabo escasas investigaciones sobre los posibles moderadores que podrían atenuar sus efectos perjudiciales. El presente estudio trata de suplir este vacío examinando el enriquecimiento trabajo-familia y el apoyo del supervisor como moderadores del conflicto de relación. La muestra estuvo compuesta por 288 empleados y empleadas de pequeñas y medianas empresas de Andalucía (España). Consistentes con la evidencia previa, los resultados demuestran una fuerte y negativa asociación entre el conflicto de relación y la satisfacción en el trabajo. Sin embargo, el enriquecimiento trabajo-familia y el apoyo del supervisor revelaron que juegan un papel clave en amortiguar este efecto, de tal modo que para los empleados que perciben un supervisor que les apoya y un ambiente de trabajo enriquecedor, las consecuencias negativas del conflicto de relación sobre la satisfacción en el trabajo no son tan dañinas.

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