Demostrar el valor de las bibliotecas en la web social

Referencias bibliográficas

• Cahill, kay (2011). “Going social at Vancouver Public Library: what the virtual branch did next”. Program: electronic library and information systems, v. 45, n. 3, pp. 259-278. http://dx.doi.org/10.1108/00330331111151584
• Dunaway, michelle (ed.) (2012). The future of university libraries: 2012 Midwinter report. ACRL. http://connect.ala.org/node/168863
• García, Isra (2012). “Cómo crear un enfoque Human Media en la web social”. IG: Empowering people, business & communities, 26 enero. http://isragarcia.es/como-crear-un-enfoque-humanmedia-en-la-web-social
• Jaeger, Paul T.; Bertot, John-Carlo; Kodama, Christie M.; Katz, Sarah M.; DeCoster, Elizabeth J. (2011). “Describing and measuring the value of public libraries: the growth of the Internet and the evolution of library value”. First Monday, v. 16, n. 11. http://firstmonday.org/htbin/cgiwrap/bin/ojs/index. php/fm/article/viewArticle/3765/3074
• Lloret-Romero, Nuria (2011). “ROI. Measuring the social media return on investment in a library”. Bottom line: Managing library finances, v. 24, n. 2, pp. 145-151. http://dx.doi.org/10.1108/08880451111169223
• manyika, James; chui, michael; Brown, Brad; Bughin, Jacques; Dobbs, richard; roxburgh, charles; hung Byers, Angela (2011). Big data: The next frontier for innovation, competition, and productivity. McKinsey Global Institute. http://www.mckinsey.com/Insights/MGI/Research/Technology_and_Innovation/Big_data_The_next_frontier_ for_innovation
• Marcos, Mari-Carmen (2012). “Medir para no morir”. Anuario ThinkEPI, v. 6, pp. 244-245.
• Marquina-Arenas, Julián (2012). Plan social media y community manager. Barcelona: UOC, col. El profesional de la información, 12. 136 pp. ISBN: 978 84 9029 239 6
• Ratzek, Wolfgang (2011). “The mutations of marketing and libraries”. IFLA Journal, v. 37, n. 2, pp. 139-151.
• Salomon, Laura (2011). Doing social media so it mat- ters: A librarian’s guide. Chicago, American Library Association.
• Villoldo, francisco J.; Hernández, Hilario; Arroyo-Vázquez, Natalia (2012). “Bibliotecas y crisis económica (II). Las bibliotecas públicas en 2010: el desarrollo de la última década, en peligro”. Biblioblog 3a edición, 13 febrero. http://diarium.usal.es/biblioblog/2012/bibliotecas-ycrisis-economica-ii-las-bibliotecas-publicas-en-2010-eldesarrollo-de-la-ultima-decada-en-peligro