La información de gestión y el establecimiento de mecanismos de control en las expectativas de continuidad de las relaciones comprador-vendedor cercanas

Resumo

This paper addresses the usefulness of management information sharing and control mechanisms on continuity expectations of closer buyer-supplier relationships. Usefulness of information is examined through five dimensions: scope, timeliness, aggregation, integration and symmetry. And control mechanisms in two dimensions: coordination and influence. Two research questions are analysed: (i) To what extent does the usefulness of information sharing contribute to closer buyer-supplier relationship continuity? (ii) To what extent does control mechanisms at the beginning of relationships effect on continuity expectations? Data were collected among 121 purchasing and sales managers of original equipment manufacturers. Results show support for the effect of management information (timeliness, integration and scope) and coordination before contract signing on continuity partners' expectations