Logistics service quality: A new way to loyalty

  1. Saura, I.G.
  2. Francés, D.S.
  3. Contrí, G.B.
  4. Blasco, M.F.
Revue:
Industrial Management and Data Systems

ISSN: 0263-5577

Année de publication: 2008

Volumen: 108

Número: 5

Pages: 650-668

Type: Article

DOI: 10.1108/02635570810876778 GOOGLE SCHOLAR