Analyzing heterogeneity on the value, satisfaction, word-of-mouth relationship in retailing

  1. Fuentes-Blasco, M.
  2. Moliner-Velázquez, B.
  3. Gil-Saura, I.
Journal:
Management Decision

ISSN: 0025-1747

Year of publication: 2017

Volume: 55

Issue: 7

Pages: 1558-1577

Type: Article

DOI: 10.1108/MD-03-2016-0138 GOOGLE SCHOLAR