Service encounters and communication: Why a multidisciplinary approach?
- Fernández-Amaya, L.
- De La O'Hernández-López, M.
ISSN: 1750-368X
ISBN: 9789004260153
Year of publication: 2015
Volume: 14
Pages: 3-12
Type: Book chapter
ISSN: 1750-368X
ISBN: 9789004260153
Year of publication: 2015
Volume: 14
Pages: 3-12
Type: Book chapter