Gender variation in the perception of appropriate behavior in hotel service encounters in Spain
- Fernández-Amaya, L.
- Hernández-López, M.O.
Liburua:
Pragmatic Variation in Service Encounter Interactions across the Spanish-Speaking World
ISBN: 9781138479593
Argitalpen urtea: 2019
Orrialdeak: 99-114
Mota: Liburuko kapitulua