Causes for complaining behaviour intentions: The moderator effect of previous customer experience of the restaurant
- Velázquez, B.M.
- Blasco, M.F.
- Saura, I.G.
- Contrí, G.B.
ISSN: 0887-6045
Année de publication: 2010
Volumen: 24
Número: 7
Pages: 532-545
Type: Article