What drives consumers’ active participation in the online channel? Customer equity, experience quality, and relationship proneness

  1. Cambra-Fierro, J.
  2. Xuehui Gao, L.
  3. Melero-Polo, I.
  4. Javier Sese, F.
Aldizkaria:
Electronic Commerce Research and Applications

ISSN: 1567-4223

Argitalpen urtea: 2019

Alea: 35

Mota: Artikulua

DOI: 10.1016/J.ELERAP.2019.100855 GOOGLE SCHOLAR