Emerging Risks in Contact Center Sector: A Review

  1. Delgado-Martínez, P.
  2. Nieto-Hernández, A.
  3. Pérez-Mira, V.
  4. Vidal-Barrero, F.
  5. Onieva, L.
  6. Carrillo-Castrillo, J.A.
Book Series:
Studies in Systems, Decision and Control

ISSN: 2198-4190,  2198-4182

Year of publication: 2020

Volume: 277

Pages: 765-773

Type: Book chapter

DOI: 10.1007/978-3-030-41486-3_82 GOOGLE SCHOLAR
Data source: Scopus