Innovación y Marketing para un Entorno Global Sostenible
IMEGS
Universidad Católica de Valencia San Vicente Mártir
Valencia, EspañaPublications en collaboration avec des chercheurs de Universidad Católica de Valencia San Vicente Mártir (9)
2023
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Managing sustainable practices and logistics value to improve customer loyalty: importers vs. freight forwarders
WMU Journal of Maritime Affairs, Vol. 22, Núm. 4, pp. 479-507
2020
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The importance of sustainable practices in value creation and consumers’ commitment with companies’ commercial format
Sustainability (Switzerland), Vol. 12, Núm. 23, pp. 1-14
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¿Cómo varían los efectos de la innovación en el comercio minorista? Un análisis por categoría de producto
Management Letters / Cuadernos de Gestión, Vol. 20, Núm. 2, pp. 97-122
2017
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Effects of Retail Innovation and Image on “Value-Satisfaction-Loyalty” Chain
Developments in Marketing Science: Proceedings of the Academy of Marketing Science (Springer Nature), pp. 285-299
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Role of Marketing and Technological Innovation on Satisfaction and Word of Mouth in Retailing
Developments in Marketing Science: Proceedings of the Academy of Marketing Science (Springer Nature), pp. 425-439
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Role of marketing and technological innovation on store equity, satisfaction and word-of-mouth in retailing
Journal of Product and Brand Management, Vol. 26, Núm. 6, pp. 650-666
2010
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Antecedents and consequences of logistics value: And empirical investigation in the Spanish market
Industrial Marketing Management, Vol. 39, Núm. 3, pp. 493-506
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Information technology and logistics quality: A basis for companies' segmentation
International Journal of Management and Enterprise Development, Vol. 8, Núm. 4, pp. 398-416
2008
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Logistics service quality: A new way to loyalty
Industrial Management and Data Systems, Vol. 108, Núm. 5, pp. 650-668