María
Fuentes Blasco
Universidad Católica de Valencia San Vicente Mártir
Valencia, EspañaUniversidad Católica de Valencia San Vicente Mártir-ko ikertzaileekin lankidetzan egindako argitalpenak (9)
2023
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Managing sustainable practices and logistics value to improve customer loyalty: importers vs. freight forwarders
WMU Journal of Maritime Affairs, Vol. 22, Núm. 4, pp. 479-507
2020
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The importance of sustainable practices in value creation and consumers’ commitment with companies’ commercial format
Sustainability (Switzerland), Vol. 12, Núm. 23, pp. 1-14
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¿Cómo varían los efectos de la innovación en el comercio minorista? Un análisis por categoría de producto
Management Letters / Cuadernos de Gestión, Vol. 20, Núm. 2, pp. 97-122
2017
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Effects of Retail Innovation and Image on “Value-Satisfaction-Loyalty” Chain
Developments in Marketing Science: Proceedings of the Academy of Marketing Science (Springer Nature), pp. 285-299
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Role of Marketing and Technological Innovation on Satisfaction and Word of Mouth in Retailing
Developments in Marketing Science: Proceedings of the Academy of Marketing Science (Springer Nature), pp. 425-439
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Role of marketing and technological innovation on store equity, satisfaction and word-of-mouth in retailing
Journal of Product and Brand Management, Vol. 26, Núm. 6, pp. 650-666
2010
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Antecedents and consequences of logistics value: And empirical investigation in the Spanish market
Industrial Marketing Management, Vol. 39, Núm. 3, pp. 493-506
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Information technology and logistics quality: A basis for companies' segmentation
International Journal of Management and Enterprise Development, Vol. 8, Núm. 4, pp. 398-416
2008
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Logistics service quality: A new way to loyalty
Industrial Management and Data Systems, Vol. 108, Núm. 5, pp. 650-668