Antecedents to complaint behaviour in the context of restaurant goers

  1. Velázquez, B.M.
  2. Contrí, G.B.
  3. Saura, I.G.
  4. Blasco, M.F.
Aldizkaria:
International Review of Retail, Distribution and Consumer Research

ISSN: 1466-4402,  0959-3969

Argitalpen urtea: 2006

Alea: 16

Zenbakia: 5

Orrialdeak: 493-517

Mota: Artikulua

DOI: 10.1080/09593960600980030 GOOGLE SCHOLAR
Datuen iturria: Scopus