Antecedents to complaint behaviour in the context of restaurant goers
- Velázquez, B.M.
- Contrí, G.B.
- Saura, I.G.
- Blasco, M.F.
ISSN: 1466-4402, 0959-3969
Année de publication: 2006
Volumen: 16
Número: 5
Pages: 493-517
Type: Article
Revue:
International Review of Retail, Distribution and Consumer Research