Influence of personality traits on satisfaction, perception of relational benefits, and loyalty in a personal service context

  1. Vázquez-Carrasco, R.
  2. Foxall, G.R.
Zeitschrift:
Journal of Retailing and Consumer Services

ISSN: 0969-6989

Datum der Publikation: 2006

Ausgabe: 13

Nummer: 3

Seiten: 205-219

Art: Artikel

DOI: 10.1016/J.JRETCONSER.2005.08.006 GOOGLE SCHOLAR
Datenquelle: Scopus