Influence of personality traits on satisfaction, perception of relational benefits, and loyalty in a personal service context

  1. Vázquez-Carrasco, R.
  2. Foxall, G.R.
Revue:
Journal of Retailing and Consumer Services

ISSN: 0969-6989

Année de publication: 2006

Volumen: 13

Número: 3

Pages: 205-219

Type: Article

DOI: 10.1016/J.JRETCONSER.2005.08.006 GOOGLE SCHOLAR
La source de données: Scopus