Influence of personality traits on satisfaction, perception of relational benefits, and loyalty in a personal service context

  1. Vázquez-Carrasco, R.
  2. Foxall, G.R.
Aldizkaria:
Journal of Retailing and Consumer Services

ISSN: 0969-6989

Argitalpen urtea: 2006

Alea: 13

Zenbakia: 3

Orrialdeak: 205-219

Mota: Artikulua

DOI: 10.1016/J.JRETCONSER.2005.08.006 GOOGLE SCHOLAR