Understanding the human factor: the key to information systems implementation in service operations
- Kekale, T.
- Spens, K.
- Phusavat, K.
ISSN: 1753-0830, 1753-0822
Year of publication: 2011
Volume: 3
Issue: 4
Pages: 446-458
Type: Article
Journal:
International Journal of Services, Economics and Management