Publicaciones en las que colabora con Jesus Juan Cambra Fierro (12)
2015
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Bodega Pirineos: A Sustainable and Collaborative Business Model in a Spanish Winery
Crafting Sustainable Wine Businesses: Concepts and Cases (Palgrave Macmillan), pp. 23-37
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Bodega pirineos: A sustainable and collaborative business model in a Spanish winery
Crafting Sustainable Wine Businesses: Concepts and Cases (Palgrave Macmillan), pp. 23-37
2013
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Analysis of the moderating role of the gender variable in service recovery processes
Journal of Retailing and Consumer Services, Vol. 20, Núm. 4, pp. 408-418
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Listen to the market: Do its complexity and signals make companies more innovative?
Technovation, Vol. 33, Núm. 6-7, pp. 180-192
2011
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Análisis de los procesos de recuperación del servicio en el sector de telefonía móvil
Cuadernos de economía y dirección de la empresa, Vol. 14, Núm. 3, pp. 173-184
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Managing service recovery processes: The role of customers' age
Journal of Business Economics and Management, Vol. 12, Núm. 3, pp. 503-528
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Notions for the successful management of the supply chain: Learning with Carrefour in Spain and Carrefour in China
Supply Chain Management, Vol. 16, Núm. 2, pp. 148-154
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Podemos fidelizar clientes inicialmente insatisfechos
Revista de ciencias sociales, Vol. 17, Núm. 4, pp. 643-657
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Sustainable business practices in Spain: A two-case study
European Business Review, Vol. 23, Núm. 4, pp. 401-412
2010
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Análisis del efecto moderador de la variable sexo en los procesos de recuperación del servicio
XXII Congreso Nacional de Marketing: Oviedo, del 22 al 24 septiembre de 2010 (ESIC Editorial), pp. 181
2009
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Advantages of intermodal logistics platforms: Insights from a Spanish platform
Supply Chain Management, Vol. 14, Núm. 6, pp. 418-421
2003
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Sustainable business practices in Spain: A two-case study
International Journal of Operations and Production Management, Vol. 23, Núm. 4, pp. 401-412