Publicaciones en colaboración con investigadores/as de Universidad Católica de Valencia San Vicente Mártir (9)

2023

  1. Managing sustainable practices and logistics value to improve customer loyalty: importers vs. freight forwarders

    WMU Journal of Maritime Affairs, Vol. 22, Núm. 4, pp. 479-507

2020

  1. The importance of sustainable practices in value creation and consumers’ commitment with companies’ commercial format

    Sustainability (Switzerland), Vol. 12, Núm. 23, pp. 1-14

  2. ¿Cómo varían los efectos de la innovación en el comercio minorista? Un análisis por categoría de producto

    Management Letters / Cuadernos de Gestión, Vol. 20, Núm. 2, pp. 97-122

2017

  1. Effects of Retail Innovation and Image on “Value-Satisfaction-Loyalty” Chain

    Developments in Marketing Science: Proceedings of the Academy of Marketing Science (Springer Nature), pp. 285-299

  2. Role of Marketing and Technological Innovation on Satisfaction and Word of Mouth in Retailing

    Developments in Marketing Science: Proceedings of the Academy of Marketing Science (Springer Nature), pp. 425-439

  3. Role of marketing and technological innovation on store equity, satisfaction and word-of-mouth in retailing

    Journal of Product and Brand Management, Vol. 26, Núm. 6, pp. 650-666

2010

  1. Antecedents and consequences of logistics value: And empirical investigation in the Spanish market

    Industrial Marketing Management, Vol. 39, Núm. 3, pp. 493-506

  2. Information technology and logistics quality: A basis for companies' segmentation

    International Journal of Management and Enterprise Development, Vol. 8, Núm. 4, pp. 398-416

2008

  1. Logistics service quality: A new way to loyalty

    Industrial Management and Data Systems, Vol. 108, Núm. 5, pp. 650-668