Publications (37) Lucía Fernández Amaya publications

2024

  1. ‘Shut up and Resign’: a Contrastive Investigation of Gender-Based Online Aggression on Twitter in Spanish vs. Greek

    Contrastive Pragmatics

2023

  1. The offline/online nexus and public spaces: Morality, civility, and aggression in the attribution and ratification of the Karen social identity

    The Discursive Construction of Place in the Digital Age (Routledge USA), pp. 121-151

2022

  1. La percepción de las interrupciones en estudiantes universitarios de segundas lenguas

    Círculo de lingüística aplicada a la comunicación, Núm. 92, pp. 187-198

  2. Politeness in hotel service encounter interactions in Spain The receptionist's point of view

    Pragmatics and Society, Vol. 13, Núm. 2, pp. 224-249

2021

  1. Online disagreement in WhatsApp groups: A comparative study of Spanish family members and work colleagues

    Discourse and Communication, Vol. 15, Núm. 5, pp. 542-558

2020

  1. Gender variation in the perception of appropriate behavior in hotel service encounters in Spain

    PRAGMATIC VARIATION IN SERVICE ENCOUNTER INTERACTIONS ACROSS THE SPANISH-SPEAKING WORLD (ROUTLEDGE), pp. 99-114

  2. La cortesía 1

    Guía práctica de pragmática del español (Routledge Reino Unido), pp. 115-124

  3. Managing conflict originated by feminism a case study from WhatsApp interaction among Spanish family members

    Journal of Language Aggression and Conflict, Vol. 8, Núm. 1, pp. 88-117

2019

  1. An introduction to technology mediated service encounters

    Pragmatics and Beyond New Series

  2. Disagreement and (im)politeness in a Spanish family members' WhatsApp group

    Russian Journal of Linguistics, Vol. 23, Núm. 4, pp. 1065-1087

  3. Gender variation in the perception of appropriate behavior in hotel service encounters in Spain

    Pragmatic Variation in Service Encounter Interactions across the Spanish-Speaking World (Taylor and Francis), pp. 99-114

  4. Technology mediated service encounters lit. ed.

    John Benjamins

  5. What makes (im)politeness for travellers? Spanish tourists' perceptions at national and international hotels

    Journal of Politeness Research, Vol. 15, Núm. 2, pp. 195-222

2015

  1. A multidisciplinary approach to service encounters

    Brill, pp. 1-251

  2. Service encounters and communication: Why a multidisciplinary approach?

    Studies in Pragmatics (Brill Rodopi), pp. 3-12

2014

  1. Spanish travelers' expectations of service encounters in domestic and international settings

    Tourism, Culture and Communication, Vol. 14, Núm. 2, pp. 117-134

2013

  1. Simultaneous speech in American English and Spanish telephone closings

    Research Trends in Intercultural Pragmatics (De Gruyter), pp. 163-180

2012

  1. Introduction to (Im)Politeness and Interpersonal Communication: an overview

    New Perspectives on (Im)Politeness and Interpersonal Communication (Cambridge Scholars Publishing), pp. 1-31

  2. La lengua del turismo. Géneros discursivos y terminología Calvi, Maria Vittoria y Mapelli, Giovanna (Eds.), Peter Lang, Bern, 2011 ISBN 978-3-0343-1011-6 rev.

    Pasos: Revista de Turismo y Patrimonio Cultural, Vol. 10, Núm. 4, pp. 157-161

  3. New perspectives on (im)politeness and interpersonal communication coord.

    Cambridge Scholars Publishing