Publicaciones (34) Publicaciones de Lucía Fernández Amaya

2023

  1. The offline/online nexus and public spaces: Morality, civility, and aggression in the attribution and ratification of the Karen social identity

    The Discursive Construction of Place in the Digital Age (Routledge USA), pp. 121-151

  2. The ofine/online nexus and public spaces: Morality, civility, and aggression in the attribution and ratifcation of the Karen social identity

    The Discursive Construction of Place in the Digital Age (Taylor and Francis), pp. 121-151

2022

  1. La percepción de las interrupciones en estudiantes universitarios de segundas lenguas

    Círculo de lingüística aplicada a la comunicación, Núm. 92, pp. 187-198

  2. Politeness in hotel service encounter interactions in Spain The receptionist's point of view

    Pragmatics and Society, Vol. 13, Núm. 2, pp. 224-249

2021

  1. Online disagreement in WhatsApp groups: A comparative study of Spanish family members and work colleagues

    Discourse and Communication, Vol. 15, Núm. 5, pp. 542-558

2020

  1. Gender variation in the perception of appropriate behavior in hotel service encounters in Spain

    PRAGMATIC VARIATION IN SERVICE ENCOUNTER INTERACTIONS ACROSS THE SPANISH-SPEAKING WORLD (ROUTLEDGE), pp. 99-114

  2. La cortesía 1

    Guía práctica de pragmática del español (Routledge Reino Unido), pp. 115-124

  3. Managing conflict originated by feminism a case study from WhatsApp interaction among Spanish family members

    Journal of Language Aggression and Conflict, Vol. 8, Núm. 1, pp. 88-117

2019

  1. An introduction to technology mediated service encounters

    Pragmatics and Beyond New Series

  2. Disagreement and (im)politeness in a Spanish family members' WhatsApp group

    Russian Journal of Linguistics, Vol. 23, Núm. 4, pp. 1065-1087

  3. Gender variation in the perception of appropriate behavior in hotel service encounters in Spain

    Pragmatic Variation in Service Encounter Interactions across the Spanish-Speaking World (Taylor and Francis), pp. 99-114

  4. Technology mediated service encounters ed. lit.

    John Benjamins

  5. Una introducción a los encuentros de servicios mediados por la tecnología

    Technology mediated service encounters (John Benjamins), pp. 1-14

  6. What makes (im)politeness for travellers? Spanish tourists' perceptions at national and international hotels

    Journal of Politeness Research, Vol. 15, Núm. 2, pp. 195-222

2015

  1. A multidisciplinary approach to service encounters

    Brill, pp. 1-251

  2. Service encounters and communication: Why a multidisciplinary approach?

    Studies in Pragmatics (Brill Rodopi), pp. 3-12

  3. Service encounters and communication: Why a multidisciplinary approach?

    A Multidisciplinary Approach to Service Encounters (Brill), pp. 3-12

2014

  1. Spanish travelers' expectations of service encounters in domestic and international settings

    Tourism, Culture and Communication, Vol. 14, Núm. 2, pp. 117-134

2013

  1. Simultaneous speech in American English and Spanish telephone closings

    Research Trends in Intercultural Pragmatics (De Gruyter), pp. 163-180

2012

  1. Introduction to (Im)Politeness and Interpersonal Communication: an overview

    New Perspectives on (Im)Politeness and Interpersonal Communication (Cambridge Scholars Publishing), pp. 1-31